Information regarding cookies
At daa plc we are committed to being open with all passengers, customers, partners and employees. Please see our Privacy Statement Overview for Dublin Airport here, and Cork Airport here for a summary of how we manage, share and look after your information in Dublin Airport, Cork Airport, and ARI. Further details in specific areas such as Car Parks, Fast Track, Lounge Services or Platinum Services can be accessed via links from the Privacy Statement Overview of the relevant airport website.
The Loop Privacy Statement
This Privacy Statement applies to all personal information collected by daa plc for the purposes specified below. The purpose of this statement is to let you know what to expect when daa collects personal information about you via our websites, telephone, email, mobile devices, manual forms, or in person.
With this Privacy Statement, we want to provide transparency on how we treat personal data and the purposes for which we collect data.
This Privacy Statement applies to individuals that:
The information we collect about you
We may collect information about you via this website, telephone, email, mobile devices, forms, or in person. We may collect the following personal information from you:
For in-store purchases we do not collect personal data (we do not retain payment data in our shops). However, in order to provide duty free prices, we collect flight details as provided on your boarding card. The information collected is limited to the item purchased and flight information such as the airline and destination details.
The purpose for collecting this information
We collect this information about you to enable us to complete the transaction for the product you have purchased. Your personal data is processed in this respect for the performance of the contract between daa, as data controller, and you, the data subject.
Boarding Card information may be collected in order to provide duty free prices. We collect this information to comply with legal and regulatory obligations.
Passport information – your passport may be requested in retail outlets that are past US Preclearance, officially known as US Customs & Border Patrol (USCBP) to verify your age and residency status. As you have already passed US Customs at this point in your journey, you are subject to US requirements. We collect this data under the terms of the treaty to implement USCBP agreed between Ireland and the USA.
Competitions – we may collect information when you enter competitions we run in-store or via our social media channels. We process this information to select competition winners and fulfil delivery of any such prizes, in line with our competition terms and conditions. We will ask for your consent to collect this information.
Staff purchases – if you are a member of staff at Dublin Airport or its associated affiliates, we may also collect information such as your Airport ID number. This information is required to enable us to complete the transaction for the product you have purchased. We collect this data as part of the fulfilment of a sales contract with you as a person eligible for a discounted price.
Newsletter or direct marketing communications – where you have provided personal data not necessary for completing a transaction, such as signing up for a newsletter, we will ask for your consent as the legal basis for collecting this information. You can withdraw consent at any time, see – Marketing Communications Privacy Statement here.
Information you provide may also be used to conduct statistical analysis of our products / services, analyse future trends and build customer profiles. This processing is carried out in daa’s legitimate interests and allows us to ensure customers continue to find our products valuable and so that we can continue to invest in the infrastructure to meet customers’ future needs at Dublin / Cork Airport. This does not affect your rights as a data subject. See Your rights in relation to your information for more.
With whom we may share this information
At times, we engage third parties to assist us in providing our products / services. Your personal data may be shared with these organisations to allow us to provide you with the product / service you have requested.
We may share your data with the following types of organisations:
We will never share your information with these organisations for marketing purposes.
All personal data collected for the purposes specified in this statement is processed inside the European Union (EU) or the European Economic Area (EEA) and will never be transferred to countries located outside the EU or the EEA.
Retention – how long we keep this information
When you provide us with personal information, we delete this information in line with our data retention policy. We will retain the following personal data you have provided for the following time periods
How we treat sensitive information
We will not collect any sensitive information / special categories of personal data relating to you for the purposes outlined in this statement.
Your rights in relation to your information
Your rights as a data subject are as follows:
If you wish to get more information on The Loop Privacy Statement, please contact:
Customer Service Desk
Co Dublin, Ireland