General Terms and Conditions of Access to and Use of The Loop Website
The following terms and conditions govern your access to and use of this website, www.theloop.ie (the "Site") and the services, promotions and competitions made available to you on this Site. These terms and conditions form the basis of our legal relationship with you and they affect your legal rights, obligations and liabilities. Any access to and use by you of the Site or any of the services, promotions or competitions provided shall be on the basis that you have read, understood and agreed with these terms and conditions.
Please read these terms and conditions carefully as it is your responsibility to review and familiarise yourself with these terms and conditions before accessing and using the Site.
The terms and conditions governing your use of this Site consist of:
(a) general terms and conditions for the access to and use of the Site, which cover the general access, use and operation of this Site;
(b) our Privacy Statement, which covers how we manage, share and look after your information; and
(c) terms and conditions for online shopping, which govern the terms and conditions on which products can be ordered through the Site for collection at Dublin Airport or Cork Airport (the “Airports”) (the “Terms and Conditions”)
1. Site Ownership
This Site is owned by daa and is managed and operated by Aer Rianta International cpt (referred to as "ARI", "we", "us" or "our"), together with our third party suppliers involved with the provision or maintenance of this Site. ARI is a company registered in Ireland under number 133481, whose registered office is at Old Central Terminal Building, Dublin Airport, County Dublin, Ireland.
2. Site Operation
This Site is controlled and operated by ARI from our office in Dublin Airport, Ireland. The content appearing on the pages of this Site (referred to as "information" or "materials") is provided in accordance with and subject to the laws of Ireland. While ARI, its subsidiaries and associated companies operate in various countries throughout the world and comply with the laws of the particular jurisdictions in which they operate, ARI makes no representation that the Site or any services provided on the Site are appropriate or available for use in or from locations other than Ireland. Users who access this Site from locations outside of Ireland do so on their own initiative and risk. You are responsible for compliance with the laws of the jurisdiction in which you are located and must not access this Site from countries where such access or the contents of this Site are illegal. No information on this Site should be construed as a promotion or solicitation for any product or service or the use of any product or service which is not authorised by the applicable laws of your place of citizenship, domicile or residence. ARI reserves the right without liability to suspend, discontinue or terminate your access and/ or use of this Site at any time, which right it may exercise with or without notice for any valid technical, operational, legal or commercial reasons. If given, notice will be sent to your e-mail address as notified to ARI and will be deemed served two (2) hours after transmission by us.
This Site is controlled and operated by Dublin Airport Authority from our office in Dublin Airport, Ireland. The content appearing on the pages of this site (referred to as "information" or "materials") is provided in accordance with and subject to the laws of Ireland. The businesses conducted by Dublin Airport Authority subsidiaries and associated companies operate in various countries throughout the world and comply with the laws of the particular jurisdictions in which they operate. If any material on this Site, or your use of this Site, is contrary to the laws of the jurisdiction in which you are located then this Site is not intended for your use and we ask that you do not use this Site. You are responsible for compliance with the laws of the jurisdiction in which you are located. Dublin Airport Authority reserves the right to suspend or terminate your access and use of this Site at any time, which right it may exercise with or without notice. If given, notice will be sent to your e-mail address as notified to Dublin Airport Authority and will be deemed served two (2) hours after transmission by us.
3. Site Purpose, Information & Updates
This Site is operated for the purpose of providing information on The Loop and providing online shopping services to customers of The Loop Duty Free (“Service”). This Site, the information provided on the pages of this Site and these Terms and Conditions are subject to change and update by ARI from time to time without notification. The footer contained at the end of certain pages of this Site states when the last changes were made. You should periodically review the then current Terms and Conditions, as the updated version will apply to all of your uses of this site from the date the last changes were made. Your continued access to the Site and use shall constitute your agreement to these Terms and Conditions and any changes made from time to time. It is your responsibility to review these Terms and Conditions periodically.
4. User Obligations
You agree not to use or cause or permit the Site to be used:
- for any improper, indecent, unlawful, threatening, defamatory or fraudulent purpose or to cause any injury, offence or annoyance to any person, or interfere with their enjoyment and use of the Site;
- so as to jeopardise or prejudice the operation, quality or integrity of the Site, or the operation, quality or integrity of any telecommunications network.
- not to distribute, download, upload, publish or transmit any data, material, information or software in a manner which may infringe the rights of third parties;
- not to distribute, download, upload or transmit any material which contains viruses, trojan horses, worms, time bombs, cancelbots, or any other harmful or deleterious programmes;
- not to attempt to gain unauthorised access to or interfere with the Site, computer systems or connected networks; and
- to comply with the terms and conditions of any internet service provider whose services you may use.
You assume all responsibility:
- for the Site meeting your requirements or that the operation of the Site will be uninterrupted, timely, secure or error-free or that any defect can or will be remedied;
- to the extent that the operation of the Site is dependent on third party service or content providers; and
- that information or materials obtained or accessed by you via the Site will be free of infection by viruses, worms, trojan horses or anything else manifesting contaminating or destructive properties.
THOUGH ARI HAS TAKEN ALL REASONABLE STEPS TO ENSURE THE ACCURACY, CURRENCY, AVAILABILITY, SECURITY, CORRECTNESS AND COMPLETENESS OF THE INFORMATION CONTAINED ON THIS SITE, THE INFORMATION IS PROVIDED ON AN "AS IS", "WITH ALL FAULTS" AND "AS AVAILABLE" BASIS. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, ARI DISCLAIMS ALL WARRANTIES, CONDITIONS AND TERMS OF EVERY KIND (EXCEPTING DUTIES OF GOOD FAITH), WHETHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OR CONDITIONS OF QUALITY, FITNESS FOR PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT OR NON-INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS. ARI SHALL NOT BE LIABLE FOR ANY INDIRECT OR CONSEQUENTIAL LOSS OR DAMAGE HOWSOEVER ARISING AS A RESULT OF YOUR USE OF OR RELIANCE ON THIS INFORMATION, WHETHER AUTHORISED OR NOT, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, EVEN IF ARI HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSS OR DAMAGE. ARI’s LIABILITY IN RESPECT OF DIRECT LOSS OR DAMAGE, HOWSOEVER ARISING, AS A RESULT OF YOUR USE OF OR RELIANCE ON THIS INFORMATION, WHETHER AUTHORISED OR NOT, SHALL BE LIMITED TO THE CORRECTION OR REPLACEMENT OF THE INFORMATION. IF YOU DOWNLOAD ANY MATERIAL FROM THIS SITE YOU DO SO AT YOUR OWN DISCRETION AND RISK. YOU SHALL BE SOLELY RESPONSIBLE FOR ANY LOSS OF DATA OR DAMAGE TO YOUR COMPUTER SYSTEM RESULTING FROM SUCH DOWNLOAD. THE STATUTORY RIGHTS OF USERS DEALING WITH ARI, AS CONSUMERS, SHALL REMAIN UNAFFECTED BY THESE TERMS AND CONDITIONS OF USE.
5. Links to Other Sites
Certain links on this Site lead to world wide web sites maintained by ARI group companies and third parties. These links are provided as a convenience to you and we are not responsible for the availability or content of any other sites (or sites linked to such sites) or any products or services that may be offered through any other sites. Third party sites may contain information with which ARI does or does not agree and links to such sites should not be taken as an endorsement of the content of linked sites. Different terms and conditions may apply to your use of any linked sites. You may not frame or link to this Site without the prior written approval of ARI.
6. Security & Privacy
ARI has taken all reasonable technical and organisational steps to ensure the security of your communications with this Site, details of which are set out in the ARI Privacy Statement. The Privacy Statement does not apply to third party sites. In accessing this Site, the User accepts that electronic mail passing over the Internet may not be free from interference by third parties. In consequence, ARI makes no representation regarding the privacy or confidentiality of any information relating to the User passing over the Internet. It is entirely at your discretion to send any information to daa or ARI, including applications for employment positions, which may be posted on this Site.
If you register for an account on the Site, you are fully responsible for maintaining the confidentiality of your account and the password that you provide for the account, as well as all activities that occur under your account or using your password. You agree to immediately notify us of any unauthorised use of your account or password and any breach of security or misuse or suspected breach of security or misuse of the service. You agree to exit from your account at the end of each session if you use a shared computer. ARI will not be liable for any loss or damage arising from your registration and use of an account on the Site.
7. Data Analytics
8. Copyright Notice & License
The information contained in this Site, including but not limited to the design, content, selection and layout of text, images, graphics, animation, videos, music, sounds and other materials, are the property of ARI, its subsidiaries and associate companies or its licensors and are protected by national and international copyright, trademark and other intellectual property laws. You may browse through this Site and print or download copies of materials to a single computer for non-commercial or educational use within your home environment, provided any copies, whether mechanical or electronic, retain all copyright and other proprietary notices and disclaimers. No permission is granted to make any changes to the information on this Site and all rights not expressly granted by us in these Terms and Conditions are reserved. The limited licence to copy materials on this Site set out above does not permit incorporation of the material or any part of it in any other work or publication, whether in hard copy, electronic, or any other form. In particular, but without limitation, no materials on this Site may be copied or distributed for any commercial purposes. No materials on this Site may be reproduced or transmitted on or to, or stored in, any other web site or other form of electronic retrieval system without our prior written consent.
9. Trademark Notice
All product names, model names, slogans, logos and emblems, referred to in this Site, whether or not appearing in large print or with the TM or trademark symbol, (the "Marks") are trademarks, service marks, or trade names of ARI, its subsidiaries and associate companies, its licensors or other third parties, as appropriate. All rights in the Marks are reserved and no licence or right to use is granted to Users. In addition, the use or misuse of Marks is expressly prohibited.
10.1 This Site has been designed to comply with the laws of Ireland. Use of this Site is subject to the laws of Ireland, which shall exclusively govern the interpretation, application, and effect of these Terms and Conditions. The courts of Ireland shall have exclusive jurisdiction over all claims or disputes arising in relation to, out of, or in connection with this Site and its use.
10.2 If any provision of these Terms and Conditions is held to be unlawful, void or unenforceable for any reason then such provision shall be deemed severed and shall not affect the validity and enforceability of the remaining provisions.
10.3 You may not assign, sub-license or otherwise transfer any of your rights under these Terms and Conditions.
10.4 If you breach these Terms and Conditions and we do not take action, that will not affect our ability to rely on these Terms and Conditions later.
10.5 We reserve the right to change and update these Terms and Conditions from time to time. Any changes will take effect when posted on the Site.
10.6 We shall not be liable for any breach of these Terms and Conditions caused by circumstances beyond our control.
1. Terms & Conditions for Online Shopping
1.1 The Service is operated at Dublin Airport and Cork Airport by daa plc trading as The Loop. If you order a product through the Service, these Terms and Conditions will apply to your order. By using this Site and/or the Service, you agree to be bound by these Terms and Conditions.
1.2 Additional terms and conditions or policies may also be relevant to our legal relationship with you. These may include, for example, any terms and conditions that apply to specific promotions or competitions. It is your responsibility to read carefully and familiarise yourself with any additional terms and conditions or policies as appropriate.
1.3 If you have any questions about the Site or the Service, please refer to our FAQ section here or if your query is not answered, please contact The Loop Customer Service at CustomerService@theloop.ie or +353 (0)1 814 5735.
2. Website Access & Collection Points
2.1 We aim to make the Site available to you 24 hours a day, 7 days a week. However, your access to the Site may occasionally be restricted to allow for the introduction of new products or features, site development, maintenance, repairs or for any other reason. In the case of any downtime, we will attempt to, but are not obliged to, restore the Service as soon as we reasonably can. ARI disclaims all liability whatsoever to any person for any disruption to or unavailability of the Site.
2.2 We will use our reasonable endeavours to maintain the opening hours specified on our Collection Points page. However, occasionally opening hours may be affected by factors beyond our control for operational reasons and cannot be guaranteed. Where possible, we will inform you in advance if we become aware of any delay or change in opening hours. In the event that we fail to meet the specified opening hours and you are unable to collect your product(s), you will be entitled to a full refund.
3. Online Shopping Window
3.1 You may shop online any time during the periods set out on our Collection Points page. Orders may not be placed outside these periods.
4. Accuracy of Content
4.1 The prices quoted on the Site are subject to change from time to time. Any variation to the price shown must have been made available to you, and accepted by you, before your order is accepted by us.
4.2 We have taken reasonable precautions to try to ensure that prices quoted on this Site are correct and that all products have been fairly described. However, when ordering products through this Site, please note:
(a) we reserve the right not to fulfill any order if we subsequently discover any material error in the description of a product or the price as advertised on this Site;
(b) packaging may vary from that shown on the Site and the weight, dimensions and capacities shown on the Site are approximate only; and
(c) whilst we will take reasonable care to display the colours, appearance and other features (as applicable) of our products accurately on the Site, the actual colours, appearance and other features (as applicable) you see may be affected by your computer or monitor and we cannot guarantee that your computer or monitor's display of any colour will accurately reflect the colours, appearance and other features (as applicable) of the product you order.
4.3 We will use reasonable endeavours to try to ensure that the prices are accurate, but, without limiting clause 4, part A, we exclude our liability, to the fullest extent permitted by law, for any errors, omissions or inaccuracies in the prices advertised. If we discover any error in the price of any product ordered by you online, we will notify you of such error and you may cancel the order by notice to us or purchase the product at the correct price.
4.4 All the products displayed on the Site are subject to availability and order quotas that may be applied by the manufacturer of a product. We do not guarantee that all products shown on the Site are in stock and are available to order, but we will use our reasonable endeavours to meet your requirements. To the fullest extent permitted by law, we exclude our liability for any unavailability of or limitation on advertised products. We reserve the right to offer different prices online to in-store and vice versa.
4.5 If you have not made an order online or if we have not received an order online from you or payment in full from you for any reason, we are under no obligation to honour any online price or promotion claimed at the relevant Collection Point (defined below) that differs from the in-store price.
5. Minimum Requirements for Use
5.1 To order and pay online you must:
(a) for all age-restricted products including alcohol, tobacco and tobacco-related products, be over eighteen;
(b) for all other purchases, be over sixteen;
(c) be acting as a consumer and not in any business or professional capacity;
(d) place the order during the online shopping windows detailed here; and
(e) depart from either Airport.
5.2 You must ensure that the relevant flight and personal details you provide are correct and complete.
5.3 Duty free allowances and requirements apply to the country that you are entering, not departing from. It is your responsibility to ensure that your order complies with the customs allowances and requirements of any country you intend to enter with products ordered through the Service.
5.4 Where a person attempts to place an order otherwise than in compliance with this Clause 5 and these Terms and Conditions, the order will be deemed void.
5.5 ARI ACCEPTS NO LIABILITY FOR ANY FAILURE BY YOU TO COMPLY WITH THESE RESTRICTIONS ON USE AND THESE TERMS AND CONDITIONS.
6. Placing an Order on theloop.ie
6.1 To place an order, you must follow the steps outlined below:
(a) Browse the website by searching or navigating via the menu of product categories;
(b) Products will be listed with ‘Add to basket’ or ‘Browse’. Where ‘Add to basket’ is listed you can order online. Items marked as ‘Browse’ either require a further selection (e.g. colour) when you click into the product or are available to view only online, and may be purchased in store at The Loop in Dublin Airport or Cork Airport;
(c) Once you have added all your purchases to your basket, you can click on your basket to review your items. You will have the option to update quantities or delete items at this stage. When you are satisfied with your items you can press ‘Checkout’. This will give you the option to ‘Log in’ (if you are previously registered on the Site), ‘Register’ or ‘Guest Check out’.
(d) If you login you will be brought to ‘Your Flight Details’ page, where you can reconfirm you destination, flight time and date.
(e) You will then be brought to the ‘Billing address’ page where you must complete your credit or debit card billing address details.
(f) Once you select your payment method a new pop up window will appear from Authipay, where you will complete your card details and submit.
(g) Your order is now complete and you will receive an email by way of order confirmation. You will receive another email when your order is ready for collection with details of where to collect your order.
6.2 When necessary to contact you, we will use the email address or, if applicable, phone number provided by you at the time of your placing of the order. Please ensure that you advise us of any changes to your contact details.
6.3 The total amount due will be displayed in Euros (€) on the Site and confirmed by email and will include all applicable duty and VAT. The duty and VAT rates in force at the time of the payment will be the appropriate rate. A web order receipt will be included in each order and the appropriate VAT rate will be detailed on this receipt.
7. Acceptance of your Order
7.1 Any email or acknowledgement by us of receipt of an order placed by you does not mean that we have accepted your order. Acceptance of your order and completion of the contract between you and ARI will take place when you collect the products ordered at the relevant Collection Point. We reserve the right, where necessary, not to accept your order for any reason.
7.2 All products that you order through the Service will remain the property of ARI until collected by you at the relevant Collection Point. For the avoidance of doubt, an order placed through this Service, even when we confirm receipt of such order and provide confirmation of such receipt in writing, shall not constitute an agreement for the sale or purchase of products but instead constitutes an offer by you to buy from us. The contract for the sale of any products ordered through the Service will only be completed upon your presenting at the Collection Point and our transferring the products into your possession, at which point risk of damage to or loss of the product(s) passes to you.
8. Payment & Validation Checks
8.1 All card payments are subject to authorisation by your card issuer. The Service is provided by AIBMS (Authipay) and Paypal.
8.2 During the checkout process, you will be asked to complete your payment details. All fields must be completed accurately. Payments made with card types that fall under the Visa and Mastercard card schemes may require validation prior to completion of payment with the card schemes under the Verified By Visa and Mastercard Securecode programmes.
8.3 We, or third parties engaged on our behalf, will validate your credit/debit card before accepting your order. We will not accept your order if your card is declined at any stage during the processing of your order.
8.4 All credit/debit card holders are subject to validation checks and authorisation by the card issuer. We will not be liable for any delay or failure by you to place a valid order if the issuer of your payment card refuses to authorise payment to us.
9. Collection of Order
9.1 You can collect your order at the collection point in The Loop shopping area in the airport terminal that you have selected. Collection Point details can be found here.
9.2 To collect your products, and to facilitate the efficient processing of your order, please present the email we sent you confirming the particulars of your order.
9.3 You will be required to provide photographic proof of identity, a valid boarding card and your order confirmation email, which requirements are a pre-condition to our being able to provide the products to you. We reserve the right to refuse to provide you with any products you have ordered where you fail to provide this information or where any of the information provided by you online differs from that disclosed on presentation at the relevant Collection Point.
10. Flight-Related Issues, Right of Cancellation & Refunds
10.1 In the case of any cancelled flight, delayed flight or any other amendment to or cancellation of your travel plans affecting your ability to collect any products ordered through the Service, please advise us at your earliest convenience and we will arrange for a full refund or where applicable arrange for a different date for collection.
10.2 If you subsequently decide that you do not want any product that you have ordered, you have the right to cancel your order within 45 days of the date on which you collect your order without giving any reason. To cancel an order, you must inform Customer Service as follows:
(a) in person at The Loop Customer Service (or Click & Collect Desk), Terminal 1, Arrivals Hall, Dublin Airport, Ireland; or
(b) by email at firstname.lastname@example.org or
(c) by telephone at +353 (0)1 814 5735
If you cancel an order, a full refund of the amount paid will be credited to the credit or debit card used during the payment process without undue delay and in any event no later than 14 days from the day on which you informed us about your decision to cancel your order. If you have already collected your order, you must return the goods to us at your cost by post or in person without undue delay and in any event not later than 45 days from the date on which you cancel your order.
10.3 In the case of any refund for any reason, the repayment in full of monies paid by you to us will be the maximum limit of our liability to you.
10.4 Nothing in these Terms and Conditions is intended to limit any rights you might have as a consumer or other statutory rights that may not be excluded or in any way to exclude or limit our liability to you for any death or personal injury resulting from our negligence.
11. Revenue & Customs Requirements
11.1 We do not accept any liability for your compliance or otherwise with local or international revenue requirements, any taxation obligations, or any other customs' requirements that might apply to you and/or the products that you order through the Service.
YOU ARE ADVISED TO SATISFY YOURSELF PRIOR TO ORDERING ANY PRODUCTS THROUGH THE SERVICE THAT THE PURCHASE OF THE PRODUCTS WILL NOT PUT YOU IN BREACH OF ANY OF YOUR OBLIGATIONS WITH REGARD TO REVENUE, OTHER TAXATION LIABILITIES OR CUSTOMS REQUIREMENTS AND TO ENSURE THAT YOU ARE FULLY INFORMED OF ALL SUCH OBLIGATIONS PRIOR TO MAKING ANY ORDER THROUGH THE SERVICE.
11.2 All prices are shown in Euro (€) and include VAT and duties where appropriate. We will charge you the applicable VAT and duties based on your ultimate destination as you shall have advised to us. Remember, you will be required to produce documentation to confirm your flight details, [including your boarding pass,] when you present at the relevant Collection Point to purchase the products.
12. Limitation of Our Liability
12.1 We will only be liable for losses that you suffer as a direct result of our breach of these Terms and Conditions and only to the extent that such losses are a foreseeable consequence to you or us at the time you make the relevant order. Notwithstanding any other provision of these Terms and Conditions, we shall not be liable for any indirect or consequential loss or for any lost data, lost profits, lost revenue, loss of contracts or business interruption howsoever arising. Other than as set out in Clause 10.4, our liability to you arising out of or in connection with any order will not exceed the total price charged for the products.
13. Complaints & Queries
For EU citizens, If you feel that your issue has not been resolved you can also submit your complaint to an online dispute resolution process operated by the European Commission by clicking on this link http://ec.europa.eu/consumers/odr/
14.Online Coupons & Promotional Codes
14.1 Promotional codes and coupons cannot be applied retrospectively to previously placed orders.
14.2 Promotional codes and coupons that offer a percentage off an advertised price cannot be combined with other percentage off or money off promotional codes or any other offers.
14.3 Promotional codes and coupons are not transferable or redeemable for cash or credit.
14.4 To apply a promotional code or coupon, you must enter it prior to completing the order.
Terms & Conditions for Social Media Competitions
1. Competitions run via The Loop’s official social networking accounts (including without limitation Twitter, Facebook & Instagram) are open to everyone over the age of 16, unless the competition prize includes age-restricted items (for example, alcohol), in which case entrants must be at least 18 years of age or over. Employees of ARI, and their relatives, and anyone else professionally associated with the competitions, are not eligible to enter.
2. By entering the competition, the entrant agrees to abide by all competition rules (including these Terms and Conditions), and consents to the processing and sharing of his or her name, phone number, email address, home address and entry for the purposes of administering the competition including, notifying the entrant if it is a winner and delivering the prize, including through a third party courier (where applicable). Entrants will be asked to consent to their name being published if the entrant wins the competition and may be asked to participate in any reasonable publicity arising from or in connection with the competition.
3. To be entered into the competition, you must satisfy all conditions of entry as stated in the competition post and these Terms and Conditions. These conditions may differ according to the nature of the competition and the applicable social network.
4. Entry is restricted to one entry per person per platform for each competition. The same person may enter more than once if entering via a different social network. Late, illegible, incomplete, defaced or corrupt entries, or entries sent through agencies and third parties will not be accepted and will be disqualified. No entries from agents, third parties, organised groups or applications automatically generated by computer will be accepted.
5. Winners will be selected at random from all complete and correct entries, unless the entry conditions include an element of skill, in which case a winner will be chosen based on merit. This will be judged by employees or contractors of ARI, and the decision of the judge or judges is final. No correspondence will be entered into with any entrants.
6. The prize will be as stated in the original competition post/s, and there will be no cash alternative offered. ARI reserves the right to offer an alternative prize of equal or greater value.
7. Winners will be contacted electronically, as appropriate to the social media platform he or she entered on. Should ARI be unable to contact the winner via these means within 14 days, the prize will be awarded to an alternative winner, drawn in accordance with these Terms and Conditions and the particular competition rules.
8. Winner/s will be announced on the appropriate social networking platforms within one week of the closing date of the competition or as otherwise specified in the original competition post. ARI reserves the right to extend this deadline at any time.
9. ARI, its employees, agents and contractors and anyone professionally connected to the competition, do not assume or accept any responsibility or liability whatsoever arising out of the competition for any:
a) incorrect or inaccurate entries;
b) incorrect or inaccurate information provided by any entrant;
c) faulty or failed electronic data transmissions or communications line failure, regardless of cause, with regards to any equipment, systems, networks, lines, satellites, servers, computers or providers utilised in any aspect of this competition which may result in entries being lost or not properly registered or recorded;
d) inaccessibility or unavailability of the internet; and
e) to the extent permitted under the law of Ireland, injury or damage to entrants upon delivery and/or use of the prize.
10. ARI reserves the right to suspend or terminate or amend the competition or any element thereof (including the Terms and Conditions insofar as they apply to the competition) at any time without notice for any technical, operational or commercial reason which may include, without limitation, the competition (or the website on which it is presented) being subject to, or affected by, any denial-of service (DOS) attacks, bugs, viruses or any other technologically harmful material or act of hacking by a third party, or in the event of any willful attempt to breach these Terms and Conditions, or for reasons beyond its control.