Information regarding cookies
Cookies are used to collect information anonymously. If you continue to use this site without changing your browser settings, you agree to their use. Please see our Privacy Policy.
You can buy instore at The Loop before you depart and have your order stored at our Shop & Collect desk. You can pick up your order on your return to Ireland.
You can buy before you fly on www.theloop.ie, then pick up your products at the airport before you board the plane or on your return. Choose from a wide range of products from theLoop.ie and get the same great prices as in stores.
These services are available to all passengers travelling from any airport and arriving into Dublin or Cork Airport.
Yes, you must be a traveller and be in possession of a valid boarding card to use these services.
When checking out your order online, you are asked which location you wish to pick up your order. You can pick up your order on departure or arrival to Dublin and Cork airports.
You can collect your order at the following locations in Dublin at the following locations:
You can collect your order at the following location in Cork:
For Cork Deliveries:
Last order date for Cork delivery is 20.12.18 - Orders need to be placed before 13.00 hours on 20th to ensure delivery pre-Christmas.
All orders placed after the 20th December will be delivered to Cork after 13.00 on 03.01.19
There are two schedules over the year:
Annual Summer Flight Schedule (1st April – 31st October)
Dublin |
T1 Departures |
The Loop - Click & Collect Desk |
04.00hrs – 23.00hrs |
Dublin |
T1 Arrivals |
Shop & Collect Desk |
04.00hrs – 22.00hrs * |
Dublin |
T2 Departures |
The Loop – Click & Collect Desk |
04.00hrs – 22.00hrs |
Dublin |
T2 Arrivals |
The Loop - Shop & Collect Desk |
04.00hrs – 02.00hrs |
*From 22.00hrs please proceed to the Dublin Airport Information Desk in the Arrivals Hall to collect purchases
Cork |
In Store |
The Loop - Click & Collect Desk |
04.30hrs – 20.00hrs |
Cork |
Arrivals |
Information/Shop & Collect Desk |
08.00hrs – 23.15hrs |
Annual Winter Schedule (1st November – 31st March)
Dublin |
T1 Departures |
The Loop - Click & Collect Desk |
04.00hrs – 22.00hrs |
Dublin |
T1 Arrivals |
Shop & Collect Desk |
06.30hrs – 22.00hrs* |
Dublin |
T2 Departures |
The Loop – Click & Collect Desk |
04.00hrs – 21.00hrs |
Dublin |
T2 Arrivals |
The Loop - Shop & Collect Desk |
05.00hrs –24.00hrs |
*From 22.00hrs please proceed to the Dublin Airport Information Desk in the Arrivals Hall to collect purchases
Cork |
In Store |
The Loop - Click & Collect Desk |
04.30hrs – 20.00hrs |
Cork |
Arrivals |
Information/Shop & Collect Desk |
08.00hrs – 23.15hrs |
There are two schedules over the year:
Annual Summer Flight Schedule (1st April – 31st October)
Dublin |
T1 Departures |
The Loop - Click & Collect Desk |
04.00hrs – 23.00hrs |
Dublin |
T1 Arrivals |
Shop & Collect Desk |
04.00hrs – 22.00hrs * |
Dublin |
T2 Departures |
The Loop – Click & Collect Desk |
04.00hrs – 22.00hrs |
Dublin |
T2 Arrivals |
The Loop - Shop & Collect Desk |
04.00hrs – 02.00hrs |
*From 22.00hrs please proceed to the Dublin Airport Information Desk in the Arrivals Hall to collect purchases
Cork |
In Store |
The Loop - Click & Collect Desk |
04.30hrs – 20.00hrs |
Cork |
Arrivals |
Information/Shop & Collect Desk |
08.00hrs – 23.15hrs |
Annual Winter Schedule (1st November – 31st March)
Dublin |
T1 Departures |
The Loop - Click & Collect Desk |
04.00hrs – 22.00hrs |
Dublin |
T1 Arrivals |
Shop & Collect Desk |
06.30hrs – 22.00hrs* |
Dublin |
T2 Departures |
The Loop – Click & Collect Desk |
04.00hrs – 21.00hrs |
Dublin |
T2 Arrivals |
The Loop - Shop & Collect Desk |
05.00hrs –24.00hrs |
*From 22.00hrs please proceed to the Dublin Airport Information Desk in the Arrivals Hall to collect purchases
Cork |
In Store |
The Loop - Click & Collect Desk |
04.30hrs – 20.00hrs |
Cork |
Arrivals |
Information/Shop & Collect Desk |
08.00hrs – 23.15hrs |
You can purchase 3 months in advance of travelling online and pick up on your departure or arrival back to Ireland.
|
How far in advance of travelling can I purchase |
Dublin |
Orders made on line need to be placed 12 hours in advance of travel to allow for processing |
Cork* |
Orders made on line need to be placed 24 hours in advance of travel to allow for processing |
*Cork Order & Collection Schedule below
Place your order |
Pickup your order |
|
Monday |
Order before 1pm |
Collection after 12noon Tuesday |
Monday |
Order after 1pm |
Collection after 12noon Wednesday |
Tuesday |
Order before 1pm |
Collection after 12noon Wednesday |
Tuesday |
Order after 1pm |
Collection after 12noon Thursday |
Wednesday |
Order before 1pm |
Collection after 12noon Thursday |
Wednesday |
Order after 1pm |
Collection after 12noon Friday |
Thursday |
Order before 1pm |
Collection after 12noon Friday |
Thursday |
Order after 1 pm |
Collection after 12noon Monday |
Friday |
Order before 1pm |
Collection after 12noon Monday |
Friday |
Order after 1pm |
Collection after 12noon Tuesday |
Saturday |
Order any time Saturday |
Collection 12noon Tuesday |
Sunday |
Order any time Sunday |
Collection 12noon Tuesday |
You can buy a wide range of products such as alcohol, confectionery, fragrance, makeup, skincare, souvenirs and fashion. We have an extensive range of luxury brands available.
Yes, customers travelling within the European Union can purchase alcohol products at duty-paid prices.
For passengers travelling to a Duty-Free destination outside the European Union we are currently unable to sell alcohol products on line
However, you can browse an extensive range of alcohol brands and make your purchase on arrival instore.
You must be over the age of 18 in order to purchase alcohol online or in store.
Tobacco is not sold on www.theLoop.ie. Tobacco products can be purchased in store.
Contact customer service is available on email @ CustomerService@theloop.ie or +353 1 814 5735.
Dublin Airport - Terminal 1 Departures
Dublin Airport - Terminal 2 Departures:
Dublin Airport - Terminal 1 Arrivals:
Dublin Airport - Terminal 2 Arrivals:
Cork Airport:
Sign up for our newsletter for special offers, discounts & regular updates on what’s happening at The Loop in Dublin and Cork.
If your order has already been collected, goods can be returned by post within 45 days of the collection date on your order.
Alternatively, goods can be returned in person to:
The Loop Customer Service (or shop & collect Desk)
Terminal 1 Arrivals Hall
Dublin Airport
Ireland
Monday – Sunday: 07.00hrs – 21.00hrs
Contact details:
Phone: 00353 1 8144845
*Please note: You will need to provide a copy of your receipt/order number and the item/s must be completely unused and in resalable condition.
Please contact our Customer Service Desk
The shop & collect Desk
Arrivals Hall – Terminal 1
Monday – Sunday: 07.00hrs – 21.00hrs
Phone: 00353 1 8144845
*Please note: All online orders are refunded through Barclays. All returns must be received before a refund is processed. You will need to provide a copy of your receipt/order number and the item/s must be completely unused and in resalable condition. Please allow 5 working days for the amount being refunded to be returned to your account.
Message for Ryanair Passengers - New baggage policy:
Shop with peace of mind at The Loop (Dublin/ Cork Airport): You are allowed to bring your airport shopping from The Loop onboard in addition to your carry-on luggage.
Shop & Collect: If you want to buy from The Loop but you don’t want to travel with your purchases, then take advantage of our Shop & Collect service; Shop at Dublin / Cork airport and we will store your purchases for you. You can collect your items when you return from your trip. This is a free service to make your travel and shopping experience even easier.